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At Vivacity, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://www.glonvivacity.com (“Site”) or interact with our products and services. By using our Site, you agree to the practices described in this policy.

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Information We Collect

We may collect the following categories of personal information:

Personal and Contact Information

• Name

• Email address

• Phone number

• Shipping and billing address

Purchase and Transaction Information

• Products ordered

• Payment information (processed securely through third-party payment processors; Vivacity does not store full payment card details)

• Order history

Account Information

• Username and password (if you create an account)

Device and Usage Information

• IP address

• Browser type

• Pages visited

• Referring and exit URLs

• Date and time of visits

Communications

• Emails, messages, reviews, inquiries, or customer support interactions

 

Children’s Privacy

Vivacity’s website and services are intended for individuals 18 years of age or older. We do not knowingly collect, use, or disclose personal information from anyone under the age of 18. If we become aware that personal information from a minor has been collected, we will delete it promptly.

 

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate regarding purchases or inquiries

• Provide customer support

• Improve our website, products, and services

• Send marketing or promotional communications (with your consent)

• Detect fraud and enhance Site security

• Comply with legal and regulatory obligations

 

How We Share Your Information

Vivacity does not sell or rent personal information.  We may share information with:

• Service providers (such as payment processors, shipping carriers, email platforms, analytics providers, and website hosting services) to operate our business

• Legal authorities when required by law or to protect our rights

• Business successors in the event of a merger, sale, or asset transfer

 

All third-party service providers are required to safeguard your information in accordance with applicable data protection laws.

 

Website Platform, Cookies, and Tracking Technologies

Our website is hosted on Wix.com, which provides the e-commerce platform allowing us to sell products and services. Your data may be stored through Wix’s data storage, databases, and general Wix applications on secure servers behind a firewall.

 

We and our service providers may use cookies, pixels, and similar technologies to:

• Enable essential Site functionality (such as shopping cart and checkout)

• Analyze traffic and Site performance

• Personalize content and shopping experiences

• Deliver relevant advertising where applicable

 

You can manage cookie preferences through your browser settings or the cookie consent banner on our Site. Disabling cookies may affect Site functionality.

 

Your Privacy Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or update your personal information

• Request deletion of your personal data

• Opt out of marketing emails (via unsubscribe links)

• Restrict or object to certain data processing

• File a complaint with your local data protection authority

 

To exercise your rights, contact us at glonvivacity@gmail.com.

 

Data Retention and Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take appropriate measures to reduce risk.

We retain personal data only as long as necessary for business operations, legal compliance, or dispute resolution.

 

International Users

If you access our Site from outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. By using our Site, you consent to this transfer.

For Canadian residents, Vivacity complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

 

Third-Party Websites

Our Site may include links to third-party websites. Vivacity is not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.

 

California Privacy Rights (CCPA / CPRA Addendum)

This section applies only to California residents and supplements the Privacy Policy above.

 

Categories of Personal Information Collected

Within the last 12 months, Vivacity may have collected:

• Identifiers (name, email address, IP address)

• Commercial information (purchase history)

• Internet activity (Site interactions)

• General geolocation data (based on IP address)

• Customer service communications

Purpose of Collection

We collect personal information to:

• Fulfill orders and provide services

• Communicate with customers

• Improve Site performance and user experience

• Conduct marketing and promotional activities

• Comply with legal and security obligations

Sale or Sharing of Personal Information

Vivacity does not sell personal information.
We may share limited data with service providers for business purposes, which may be considered “sharing” under California law for targeted advertising.

Your California Privacy Rights

California residents have the right to:

• Know what personal information is collected, used, or disclosed

• Request access to personal information

• Request deletion of personal information

• Correct inaccurate personal information

• Limit the use of sensitive personal information

• Opt out of the sale or sharing of personal information

• Not be discriminated against for exercising these rights

Exercising Your Rights

You may submit a request by emailing glonvivacity@gmail.com.  We will verify and respond within the timeframe required by law.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. Proof of authorization may be required.

Do Not Sell or Share

California residents may opt out by clicking the “Do Not Sell or Share My Personal Information” link on our website.

 

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated policy.

 

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: glonvivacity@gmail.com
Business Name: Vivacity L.L.C.
Mailing Address:
3419 NW Evangeline Thruway STE O-1
Carencro, Louisiana 70520
United States

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​Last Updated: January 1, 2026