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Return and Refund Policy

At Vivacity, we deeply value your trust and support. Each item is intentionally curated to support your spiritual journey and bring alignment and magic into your daily life. All sales are final. Due to the nature of our offerings including spiritual tools, metaphysical items, wellness products, and handcrafted goods we do not accept returns, exchanges, or cancellations once an order has been placed.

 

This policy helps us maintain the energetic integrity, hygiene, and quality of our products.

 

Please Review Before Purchasing

We encourage you to reach out prior to placing your order if you have any questions about a product’s materials, intended use, or details. We’re always happy to help guide your decision and ensure alignment before purchase.

 

Damaged or Incorrect Items

In the rare event that your order arrives damaged or incorrect, please contact us within 3 days of delivery at

📧 glonvivacity@gmail.com

 

To assist you promptly, include:

  • Your order number

  • A clear photo of the damaged or incorrect item

 

If the issue is verified, we will offer a replacement or other appropriate resolution at our discretion. Claims submitted after 3 days of delivery may not be eligible for review.

 

Additional Notes

  • Shipping fees are non-refundable

  • We are not responsible for damage caused by improper handling, misuse, or normal wear after delivery

 

Gratitude for choosing Vivacity. Your support means the world to us ✨

Last Updated: January 1. 2026

3419 NW Evangeline Thruway STE O-1

Carencro, LA 70520

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337.568.2044 Phone

337.568.2045 Fax

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