Your Journey To Spiritual Alignment Starts Here

At Vivacity, we’re honored to serve your journey with care and intention. Please review our shipping policy below for important details about how and when you’ll receive your order.

 

Standard Shipping

We currently offer standard shipping within the United States and Canada.

• Orders are typically processed within 3–7 business days

• Shipping timelines do not include weekends or federal holidays

• During peak seasons (holidays, promotions) or carrier delays, processing and delivery times may be extended

 

Processing and Fulfillment Transparency

Vivacity offers a mix of in-house fulfilled items and items shipped directly from our trusted production and fulfillment partners. This allows us to provide a wider range of intentional, high-quality offerings curated just for our BryteStars ✨

 

Because of this:

• Processing and shipping times may vary by item

• Orders containing multiple items may ship from different locations and arrive in separate packages

• Some items may require additional processing time depending on availability or production schedules

 

Every item whether fulfilled in-house or by a partner is selected with care, aligned energy, and intention. We believe good things are worth the wait 💫

 

Estimated Delivery Timeline

Once your order is placed, you will be provided with a tentative delivery date for each item in your purchase when available.

Please note:

• Estimated delivery dates are provided by shipping partners and are subject to change

• Items within the same order may have different delivery timelines

• Delivery timelines may vary due to carrier delays, customs processing (for partner-fulfilled items), item availability, or peak shipping periods

 

Shipping Confirmation and Tracking

After placing your order, you will receive:

• An order confirmation email

• A shipping confirmation email when your package leaves the facility

• A delivery confirmation email once your package has arrived

 

Tracking information will be included when available.

 

Shipping Costs

• All shipping fees are the responsibility of the customer

• Shipping costs are calculated at checkout based on delivery address and order size/weight

 

Incorrect Address or Unattended Deliveries

Please double-check your shipping address before completing your purchase.

Vivacity is not responsible for:

• Packages delivered to incorrect addresses due to customer error

• Lost or stolen packages once marked as successfully delivered

If your package appears missing or misdelivered, please contact your local carrier for assistance.

 

Customer Support

If you have questions about your order or need assistance, please contact us at
📧 glonvivacity@gmail.com  we’re happy to help.

 

Gratitude for choosing Vivacity. Your support means the world to us ✨

 

Last Updated: January 1, 2026